We accept the following methods of payment; Visa, MasterCard, American Express and Maestro.

Payment is charged immediately after security checks from your bank issuer and Minerva have been authorised.

We use 'secure socket layer' (SSL) technology to encrypt your payment card to ensure your details are safe. We also use Verified by Visa (VbV) and MasterCard®, Secure Code (MSC) (3D Secure).

Verified by Visa (VbV) and MasterCard®, Secure Code (MSC), often referred to as 3-D Secure or Payment Authentication, is the latest fraud prevention initiative launched by the card schemes as a more secure method for authenticating the cardholder at the time of the transaction. Both schemes work in the same way by using personal passwords, set by you the cardholder, to add an extra layer of protection when you shop online. The instructions that you see on the pages within our site are coming direct from your card issuing bank (eg, Halifax, Barclays, Sainsbury's) and any information that you submit on these authentication screens are securely passed to your card issuing bank, no information will be captured, stored or viewed on any minerva.com system.

All total prices for goods and services at the checkout represent the total price payable by the customer for those items, regardless of the address for delivery.

On domestic orders, VAT is included in the price of the order. Your VAT receipt which is included in both your order confirmation and order despatch emails will give you a breakdown of the VAT content of your order. VAT is worked out per line on the invoice and any postage/packaging charges are included in the VAT as we charge a delivery fee for postage and packaging, not just for postage.

On international parcels, your order may be subject to import duties and taxes, which are levied once your package reaches your country. Minerva does not collect duties and taxes, and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country’s customs policies, please contact your local customs office.